Safe Play

Responsible Gaming at 1xbwt

Gaming should always be fun, not stressful. At 1xbwt, we give every Filipino player the tools, information, and support they need to keep their play safe, balanced, and enjoyable.

21+

Strictly 21 and Above Only

In accordance with Philippine gaming regulations, the 1xbwt platform is exclusively available to individuals who are 21 years of age or older. We conduct mandatory age verification during the registration and KYC process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. If you suspect a minor is using the platform, please contact us at [email protected] right away.

Your Responsible Gaming Toolkit

1xbwt provides a full set of player-controlled tools so you can set boundaries that work for you – available directly from your account settings, anytime.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your 1xbwt account. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling period.

Session Time Reminders

Lose track of time? Set a session duration reminder and 1xbwt will notify you when you have been playing for your chosen length of time. It is a simple nudge to take a break, grab a snack, and come back refreshed.

Cooling-Off Period

Need a short break from gaming? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily restricted from placing bets or making deposits, giving you space to reset.

Self-Exclusion

If you feel that gaming is having a serious negative impact on your life, you can request a self-exclusion of 6 months, 1 year, or permanently. During self-exclusion, your account is fully locked and you will not receive any marketing communications from 1xbwt.

Loss Limits

Set a maximum loss threshold for a given period. Once your net losses reach the limit you have defined, 1xbwt will prevent further wagering until the period ends. This tool helps you stay within a budget you are comfortable with.

Reality Check

Enable periodic reality check pop-ups that display your session time and net win/loss figures at intervals you choose. Staying informed about your actual gaming activity is one of the most effective responsible gaming habits you can build.

Important: All responsible gaming tools are accessible from the Account Settings section after you log in to your 1xbwt account. If you need help activating any tool, our support team is available 24/7 at [email protected].

Know the Warning Signs

Problem gambling can affect anyone – from casual players in Manila to regular bettors in Cebu or Davao. The earlier you recognise the signs, the easier it is to get back in control. Ask yourself these questions honestly:

Answering "yes" to two or more of these questions is a strong signal that it may be time to use our self-exclusion tools or seek professional support.

1

Do you spend more money on gambling than you originally planned, even when you tell yourself you will stop?

2

Have you borrowed money, sold belongings, or used bill money to fund your gaming sessions?

3

Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?

4

Have you lied to family members, friends, or colleagues about how much time or money you spend on gaming?

5

Do you find yourself chasing losses – continuing to play in an attempt to win back money you have already lost?

6

Has gambling negatively affected your work, studies, relationships, or mental health?

7

Do you think about gambling frequently throughout the day, even when you are doing other things?

How to Activate Self-Exclusion on 1xbwt

Requesting self-exclusion on 1xbwt is straightforward. Follow these steps to lock your account and take a meaningful break from gaming.

  • Log in to your 1xbwt account

    Visit 1xbwt Login and sign in using your registered email address and password.

  • Go to Account Settings

    Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

  • Select Responsible Gaming

    Navigate to the "Responsible Gaming" tab within your account settings to view all available player protection tools.

  • Choose Self-Exclusion

    Select "Self-Exclusion" and choose your preferred duration: 6 months, 1 year, or permanent exclusion. Read the terms carefully before confirming.

  • Confirm Your Request

    Confirm your self-exclusion request. Your account will be locked immediately and you will receive a confirmation email. Any pending withdrawals will be processed to your registered payment method.

  • Need Help? Contact Support

    If you have difficulty activating self-exclusion through your account, contact our support team directly at [email protected] and we will process your request manually within 24 hours.

Please note: Once self-exclusion is activated, it cannot be reversed before the chosen period expires. This is intentional – it is designed to give you a genuine, uninterrupted break. During self-exclusion, 1xbwt will not send you any promotional or marketing communications.

Support Resources for Filipino Players

You are never alone. Whether you are in Manila, Cebu, Davao, or anywhere else in the Philippines, help is available. 1xbwt encourages all players who feel they may have a gambling problem to reach out to the following organisations.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards across all licensed operators in the Philippines. PAGCOR provides a national self-exclusion programme and player protection guidelines. Contact PAGCOR directly for information on their responsible gaming initiatives and support services available to Filipino players.

National Mental Health Helpline

The Philippine Department of Health operates a National Mental Health Crisis Hotline available to all Filipinos. If gambling-related stress, anxiety, or depression is affecting your daily life, reaching out to a mental health professional is a courageous and important step. Your wellbeing always comes first.

Gamblers Anonymous Philippines

Gamblers Anonymous has active support groups across the Philippines, including in Metro Manila, Cebu City, and Davao. These peer-led groups offer a confidential, non-judgmental space for individuals and families affected by problem gambling. Meetings are free and open to anyone who wants to stop gambling.

1xbwt 24/7 Support Team

Our dedicated customer support team is available around the clock to assist with any responsible gaming concerns. Whether you need help setting limits, activating self-exclusion, or simply want to talk through your options, reach us at [email protected]. We respond to all responsible gaming requests as a priority.

Financial Counselling

If gambling has created financial difficulties, speaking with a financial counsellor can help you create a recovery plan. Many non-profit organisations in the Philippines offer free or low-cost financial counselling services to individuals and families dealing with debt or financial hardship related to gambling.

Family Support

Problem gambling affects not just the individual but the whole family. Gam-Anon Philippines offers support groups specifically for the families and loved ones of people with gambling problems. Sharing your experience with others who understand can make a real difference in the recovery journey.

1xbwt's Safe Gaming Principles

These are the core commitments that guide how 1xbwt approaches responsible gaming for every Filipino player on our platform.

Gaming is Entertainment

1xbwt is designed to be a source of fun and excitement, not a way to make money or solve financial problems. We encourage all players to treat gaming as entertainment with a set budget, just like going to the cinema or a concert.

Only Play with Spare Money

Never gamble with money you cannot afford to lose. Before you deposit on 1xbwt, make sure your essential expenses – rent, food, utilities, and savings – are already covered. Your financial security always comes first.

Set Limits Before You Play

Decide on your deposit, loss, and time limits before you start a gaming session – not during it. Using 1xbwt's built-in limit tools removes the temptation to keep going when emotions are running high.

Never Chase Losses

Chasing losses is one of the most common and harmful patterns in problem gambling. If you have reached your loss limit for the day, log out and step away. Tomorrow is a fresh start – and 1xbwt will still be here.

Take Regular Breaks

Long, uninterrupted gaming sessions can cloud your judgement and make it harder to stick to your limits. Use 1xbwt's session time reminders to build regular breaks into your play – stretch, hydrate, and come back with a clear head.

Talk to Someone You Trust

If gaming is starting to feel like a problem, talking to a trusted friend, family member, or professional is one of the most powerful things you can do. You do not have to figure it out alone – and asking for help is a sign of strength, not weakness.

Play Smart. Play Safe. Play 1xbwt.

Responsible gaming is at the heart of everything we do at 1xbwt. Log in to your account today to review your limits, activate player protection tools, or simply explore our games with confidence knowing that we have your back.

21+ only · Play responsibly · Philippine gaming regulations apply