1xbwt Privacy Policy

1. Introduction

Welcome to 1xbwt. We are committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform at https://1xbwt.vip. This Privacy Policy ("Policy") describes how 1xbwt ("1xbwt", "we", "us", "our") collects, uses, stores, shares, and protects your personal information when you access or use our website, mobile platform, and related services (collectively, the "Platform").

By registering an account or using the 1xbwt Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of your agreement with 1xbwt.

2. Data Controller

1xbwt operates as the data controller for personal data collected through the Platform. As data controller, 1xbwt determines the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, you may contact us at [email protected].

3. Personal Data We Collect

Depending on how you interact with the 1xbwt Platform, we may collect the following categories of personal data:

• Identity Data: Full name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's licence).
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Account Data: Username, encrypted password, account preferences, and communication history with our support team.
• Financial Data: Payment method details (e.g., GCash account reference, PayMaya account reference, BPI/BDO/Metrobank account details), transaction history, deposit and withdrawal records.
• KYC Verification Data: Copies of government-issued identification documents and proof of address submitted during the Know Your Customer ("KYC") verification process.
• Technical Data: IP address, browser type and version, device type, operating system, time zone, and other technical identifiers collected automatically when you access the Platform.
• Usage Data: Information about how you use the Platform, including pages visited, games played, session duration, betting history, and feature interactions.
• Marketing Data: Your preferences regarding receiving marketing communications from 1xbwt and your responses to promotions and campaigns.

4. How We Collect Your Data

1xbwt collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access the Platform.
• Third-party sources: Identity verification and fraud prevention data from KYC service providers; payment processing data from GCash, PayMaya, BPI, BDO, and Metrobank; and analytics data from platform performance tools.

5. How We Use Your Data

1xbwt uses your personal data for the following purposes:

• To create and manage your 1xbwt account and verify your identity;
• To process deposits, withdrawals, and other financial transactions;
• To comply with KYC, anti-money laundering (AML), and other legal and regulatory obligations applicable in the Philippines;
• To provide customer support and respond to your enquiries;
• To personalise your gaming experience and recommend relevant games and promotions;
• To detect, investigate, and prevent fraud, cheating, and other prohibited activities;
• To monitor and enforce responsible gaming obligations, including age verification and self-exclusion;
• To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts);
• To send you marketing communications where you have consented to receive them;
• To analyse Platform usage and improve our services, games, and user experience;
• To comply with applicable Philippine laws, regulations, and court orders.

6. Legal Basis for Processing

1xbwt processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and gaming regulations, including KYC, AML, and responsible gaming requirements.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, including the sending of marketing communications. You may withdraw your consent at any time.

7. Sharing Your Data

1xbwt does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients only where necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing your financial transactions;
• KYC and identity verification providers: Third-party services engaged to verify your identity and comply with AML obligations;
• Game software providers: Where necessary to deliver specific games on the Platform, limited technical data may be shared with licensed game providers;
• Regulatory authorities: Philippine gaming regulators and law enforcement agencies where required by law or court order;
• IT and security service providers : Trusted third-party providers engaged to host, maintain, and secure the 1xbwt Platform infrastructure.

All third parties with whom 1xbwt shares personal data are required to handle that data in accordance with applicable privacy laws and to implement appropriate security measures.

8. International Data Transfers

In some cases, your personal data may be transferred to and processed in countries outside the Philippines, for example where our technology service providers or game software partners operate internationally. Where such transfers occur, 1xbwt takes appropriate steps to ensure that your data receives an equivalent level of protection, including through contractual safeguards and data processing agreements.

9. Data Retention

1xbwt retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and gaming regulations. In general:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements;
• KYC documents are retained for the period required by applicable law;
• Marketing preference data is retained until you withdraw your consent or close your account;
• Technical and usage data is retained for up to twenty-four (24) months for analytics and security purposes.

When personal data is no longer required, 1xbwt will securely delete or anonymise it.

10. Cookies and Tracking Technologies

1xbwt uses cookies and similar tracking technologies to operate and improve the Platform. The main categories of cookies we use are:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security. These cannot be disabled.
• Performance cookies: Used to collect anonymised data about how players use the Platform, helping us identify and fix issues and improve performance.
• Functional cookies: Used to remember your preferences, such as language settings and game history, to personalise your experience.
• Marketing cookies: Used to deliver relevant promotions and measure the effectiveness of our campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 1xbwt Platform.

11. Your Rights

Subject to applicable Philippine law, you have the following rights in relation to your personal data held by 1xbwt:

• Right of access: You may request a copy of the personal data 1xbwt holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations;
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances;
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format;
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

12. Marketing Communications

With your consent, 1xbwt may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. You can opt out of marketing communications at any time by updating your preferences in your account settings or by contacting our support team. Opting out of marketing communications will not affect transactional messages related to your account activity.

13. Children and Minors

The 1xbwt Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. 1xbwt does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].

14. Security Measures

1xbwt implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, strict access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and multi-factor authentication options for player accounts. While we take all reasonable steps to protect your data, no system is completely immune to security risks. You are responsible for keeping your 1xbwt login credentials confidential.

15. Changes to This Policy

1xbwt reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify you by posting a prominent notice on the Platform or by sending an email to your registered address. The date of the most recent revision is shown at the top of this Policy. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1xbwt handles your personal data, please contact our Data Privacy team:

• Email: [email protected]
• Availability: 24 hours a day, 7 days a week

We are committed to resolving any privacy concerns promptly and transparently. All enquiries will be acknowledged within 48 hours.